Contact information

Company s.r.o.
U Vysočanského pivovaru 701/3
190 00, Praha 9 - Vysočany
Company ID: 27425134 / VAT ID: SK4020388581

Incorporated: Regional Court in  Prague, Section C, File  62401

Všeobecná úvěrová banka
Account no.: 3091530659 / 0200
IBAN: SK72 0200 0000 0030 9153 0659



Inside business hours, we will respond to your e-mail message within 120 minutes. If you send us a message that requires response of a specialist due to its contents, please expect a reply within 2 business days.

0 850 001 002

(local call fee applies, can only be reached from within SK)

Mon - Fri   7.30 am - 4 pm

Our operators are available to you at the above phone number. Calls may be monitored for phone service quality purposes.

Complaints and Service s.r.o.
Complaints and Service Department - Hall 3, Hlavní 29
277 45 Úžice
Czech Republic
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Contact Person:
Renáta Schejbalová
Tel.: +420 601 587 104

Collection point for customers in SK

We run a collection point for customers in SK for accepting complaints to make the process as simple as possible.
You can send your product by post or using the Multimex collection service to the address below.

Clearly label your parcel "Collection for s.r.o.".

Multimex spedition s.r.o.
PKZ Slovakia warehouses
Na Pántoch 18
83106 Bratislava

We recommend accompanying your products with a completed complaint form. By completing the form, you will probably accelerate the handling of your complaint or servicing intervention.

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