U Vysočanského pivovaru 701/3
190 00, Praha 9 - Vysočany
Incorporated: Regional Court in Prague, Section C, File 62401
Inside business hours, we will respond to your e-mail message within 120 minutes. If you send us a message that requires response of a specialist due to its contents, please expect a reply within 2 business days.
(local call fee applies)
Mon - Fri 7.30 am - 4 pm
Calls may be monitored for phone service quality purposes.
Complaints and Service
Please send the complaint product straight to the servicing centre in the Czech Republic.
Hlavní 29 (hall no. 3)
277 45, Úžice
We recommend accompanying your products with a completed complaint form. By completing the form, you will probably accelerate the handling of your complaint or servicing intervention.