Complaints and Service

We have a complaint collection point for customers in HU to make the process as simple as possible.
You can send your product by post or using the Trans-o-flex collection service to the address below.

Clearly label your parcel Collection for s.r.o..

Trans-o-flex Hungary Kft.
Európa str. 12 (BILK intermodal logistics center, L1 building)
H-1239 Budapest

To get more information, you may contact the HU call centre at:

If your complaint is admitted, you will pay (as per GTC) just the cost of transport from your place to the depot in Gyál.